"Thank you so much for our wonderful new basement! In just three weeks, you took a small, dark, and unattractive basement and transformed it into an inviting and beautiful new hallway and bathroom space! Wow, what a difference!
We first heard of your company when we attended the Home Show at the Connecticut Expo Center and spoke to Mike at the booth. He was so informative and we could clearly tell that basements were your specialty! Soon after, we decided to call BBB and "get the ball rolling". We met with Kelly and Jim a few weeks later. From our very first meeting, we knew that we had made the right choice to work with your company. They took the time to discuss our needs, answer our questions, and put together a "plan" of our new basement space. We were so excited to get started!
Being "first timers" in the home renovations arena, we were a little nervous about what to expect and how the project might inconvenience our lives for a few weeks. And because we have young children, we were extra nervous about how they would adapt. Fortunately, the project began earlier than anticipated and the entire process was a breeze from start to finish! The crew showed up on time every single day, were professional at all times, kept us updated on all stages of the process, answered all of our questions courteously and promptly, and left our home spotless at the end of each day. They were awesome! To our surprise, our project was not an inconvenience to our family at all. In fact, we enjoyed having the crew around and we looked forward to seeing them each day!
Now that two weeks have passed since our project was completed, we have had the time to get used to our new basement living space. The tiled hallway is welcoming and bright. The full bathroom is serene and relaxing. The attention to detail is apparent to all who see it. We have been excited to show it off to our friends and family and we have received so many compliments on the transformation! It's like a whole new world downstairs! We can't say thank you enough to Kelly, Jim, Mike, Randy, and the entire BBB crew! Your electricians, plumbers, carpenters, drywallers, tapers, tilers, and painter are all top-notch! We look forward to working with you in the future and would recommend you, without hesitation, to others. Keep up the excellent work!"