"Last November, 2010, we met Jim and Kelly from Better Built Basements at the Home Show in Wallingford. We were interested in refinishing our basement and they presented themselves as basement specialists. We liked them and their approach to our remodeling goals.
A home evaluation was arranged and preliminary plans were drawn up by Joe in one evening that became the basis of our construction project. From the start, we were impressed with the prompt arrivals, obsessive cleanliness and the concern for our home that every member of the construction team displayed. Every evening we would receive a call from Jim telling us of the progress of their work. We couldn't wait to get home at night to see how everything looked. We were never disappointed.
As with any project, things did not always go according to plan. We encountered many significant and unexpected obstacles along the way. In addition, we had a winter that was unparalleled in intensity and snowfall! Nothing flustered Jim and his team. Each item was dealt with quickly and efficiently. No problem was too big or too small to warrant his complete attention to a solution. Every member of the team was a pleasure to work with and an expert in his field. The results along the way were proof of that.
Ultimately, we now have a living space in our home that far exceeded our expectations. We strongly recommend Jim and his team at Better Built Basements to anyone who is considering finishing or remodeling their basement. We can promise you that you will be as happy as we are with the results. Please feel free to contact us if you have any questions at all.