We recently had the opportunity to work with Better Built Basements. We had wanted to finish our basement for a few years and finally decided to take the plunge. After meeting with several local contractors we chose BBB because we were impressed by their commitment to their customers, their beautiful photo journals of completed projects, and the easygoing-manner of their sales leader, Joe.

As the project continued we met Jim, Randy, Mike, Al and the rest of the BBB crew. Right from the start we knew we had made the right choice. Everyone was professional, courteous, and had the same goal—to give us the best basement possible.

Toward that end, Jim made deliveries on weekends, after hours, and answered his cell phone on the first ring every time we called. Regardless of the circumstances and at every turn, Jim and his crew showed us their willingness to go above and beyond. We didn't know exactly what we wanted our basement to look like until we saw the finished product. We couldn't be more pleased with the end result and are grateful to BBB for their excellent work and craftsmanship!