Better Built Basements finished a previously unfinished part of my basement into a playroom. The job involved moving plumbing to prevent low ceiling clearance, framing walls, insulating walls, installing hot water baseboard heat, installing wallboard and taping, installing electric including upgrading the service panel, installing a window, laying a ceramic tile floor, replacing a door and installing a new one, and completing all finish carpentry work. They secured all building permits and passed all inspections by the town.
I couldn't be more happy. This company is excellent to work with and a model for other contractors to follow. They were very professional from the start to finish -- from providing a written estimate to the final sign off. There were no surprises along the way. Victoria, the office manager, kept in constant communication so there were no missed expectations. A minor mistake or two was quickly corrected without complaint. Jim, the owner, and Randy the lead carpenter on the job knew exactly what they were doing and proved their skill and experience. Doug, the wallboard guy, did an excellent job. Since I painted the finished work, I Iooked closely for problems...there were none. Their price was not only fair, they were the only contractors of five that bid on the job that said they would get a building permit and make sure their work passed all inspections. The final project is beautiful and I feel like my money was well spent.
I found this company through Angie's List and this experience has proved the value of my membership.