We used Better Built Basements to finish the basement in our new home and could not be any happier. After getting a few different quotes, it was very clear that Jim and his company were the right choice. Their price was fair and much lower than other companies and their knowledge and skill were very apparent off the bat. We heard back from them almost immediately with a quote and drawn up plans.
What also put us at ease was that they had such an exhaustive list of references and testimonials. My husband and I were trying to squeeze in this rather large job before the arrival of our first baby. Although I know it was difficult, Jim and his team got everything done in time, no easy task! This was even with us adding a painting job that was not initially in the plan and they still got it done ahead of schedule. Every single member of the team was polite, friendly and professional and they are clearly experts in their fields. They were very respectful of the house and cleaned up every day.
The people in the office itself were also very professional and on top of everything. They devise a calendar for you and list each day’s tasks so you know what to expect ahead of time. The crew was always on time and completed the different tasks as described. There were never any surprises and the whole operation is run smoothly and in a very organized manner. Better Built Basements also work with the town and get all the necessary permits and paperwork so that everything is done according to code. Other contractors did not plan on doing this, and although it is surely more time-consuming for Jim and his crew, you can be sure that everything is done correctly and according to the proper standards and codes.
We are thrilled with our new basement and know that it is such an added asset to our new house. Jim and his team did an excellent job and really made the process as stress-free as possible. We absolutely recommend them, as they will certainly be the first ones we will call when we need any more work done on our house!