I wanted to write and thank you for the wonderful experience of having Better Built Basements finish our basement. As you know, we shopped around quite a bit after we first met you, and after making all the comparisons, we decided to put our trust in you. Besides the workmanship which was flawless, every step of the way you personally kept us informed of what was being done, day by day, when each day would start and what we would expect at the end of each day. I was astonished by how often you personally showed up to inspect the work and make sure that we were cared for. Everyone on the job, from the estimator, to the foreman, to the subcontractors; everyone was professional, friendly, clean and thorough. I have already told several friends and neighbors about Better Built Basements, and I hope this letter can be used to tell others what a great experience they will have by hiring you."